We are back to the land of broadband. A BT tech came out today to help narrow down and fix any problems. (What a really nice guy too!) Turns out, we had some faulty settings in the router. And faulty settings in a brand new, fresh out of the box router too. After the chap from BT left for his next appointment, Neil contacted our ISP only to find that two of the default settings needed changed. Hmmmm… settings that never needed changed in any way before suddenly went bad in the middle of the day during normal usage. We’re thinking the ISP changed some stuff on their end and sort of ‘forgot’ to tell us. I’ve had similar experiences with my US ISPs, and so we’re pretty sure they’re just covering their tracks now. Bastards.
No matter. They’ve lost us as a customer anyway thanks to Be*. I missed my call from Tania (at Be*) on Tuesday likely due to our need to be on the rip-off rate dial-up through our current ISP. Didn’t think to check the messages since we were so used to getting calls through with the DSL. Hopefully, when I ring her back in a few minutes she’ll have good news about how quickly she can get us upgraded and switched to their 24meg service. I still need to tell you what I did to win the contest, but that’ll have to wait for another post or so. Right now I need to call her back and wade through the loads of emails that have piled up over the past few days…
* sigh *